Privacy Policy & SMS Terms
Last updated: August 2026
Who we are
Jaguar Digital LLC ("Jaguar Digital", "we", "us") is a Jacksonville, Florida company that helps local service businesses collect Google reviews through automated text message requests. Questions? Email chris@jaguardigital.co or call 804-201-3866.
Information we collect
From business owners who create an account: name, business name, email, website, phone number, Google Business Profile link, and billing details processed by our payment provider (we never store full card numbers).
From customer lists our clients upload: customer name, mobile number, and optional email address, used solely to send that client's review requests.
We also record message delivery status and review counts so clients can see review growth over time.
How we use information
To operate the service: send review request text messages on behalf of our clients, display review growth reporting, provide support, process subscription billing, and comply with carrier and legal requirements.
We do not sell personal information, and we do not share customer lists with third parties other than the vendors that make the service work (messaging carrier, payment processor, hosting and database provider).
SMS messaging terms
Program description. Jaguar Digital sends one-to-one review request text messages on behalf of the local business you did business with, inviting you to leave a Google review.
Consent. Businesses using our platform must have permission to text each customer they upload, and must only upload customers with an existing business relationship who have not opted out. We do not send marketing messages to purchased or scraped lists.
Message frequency. Message frequency varies; typically one review request per completed job, with at most an occasional follow-up.
Cost. Message and data rates may apply. Jaguar Digital does not charge consumers for these messages.
Opt out. Reply STOP to any message to stop receiving texts from that number. You will receive one confirmation message and no further messages.
Help. Reply HELP for assistance, or contact chris@jaguardigital.co / 804-201-3866.
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed on all carriers.
Mobile opt-in data is never shared or sold to third parties or affiliates for marketing purposes.
Data retention and security
Customer lists and message logs are retained while a client account is active and for a reasonable period afterward for record-keeping, then deleted on request. Data is stored with access controls so each client can only see their own records.
Your choices
Consumers may opt out of texts at any time with STOP, or email us to request deletion of their contact information. Clients can remove uploaded customers from their dashboard at any time and may cancel their subscription, which ends at the close of the current billing period.
Changes
We may update this policy as the service evolves. Material changes will be posted on this page with a new "last updated" date.
Contact us with any privacy or messaging questions.